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  • ussoldier1984

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    Mar 11, 2016
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    I have been using avast for about 10 years and just recently its not allowing certain games or gaming apps to work like discord chat for gaming and battlefield hardline. I added exceptions for both programs still didn't work. Uninstalled avast reinstalled and did the same for the programs that were being blocked by it. If I turn off avast shields they work fine but it leaves me unprotected. Called avast and they want to charge me money to tell me whats wrong EFF that I already pay a yearly subscription. So what is good out there that has a low impact on system resources and works well?
     

    Gilgondorin

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    Apr 21, 2012
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    Webroot is really small and light. It scans your computer in real time IIRC through virus definitions it gets from the cloud, so its footprint is tiny compared to some of the others.

    I don't know how highly they scored this year but I think it was last year they were one of the best. I believe Avira is one of the best for this year.

    It may be worth demo-ing the trial version to see if you like it. I never noticed problems with either, though I don't game and don't generally get viruses normally anyway.
     

    F350-6

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    Subscribing. I use avast and have had no issues, but I also don't play games on the computer. It would be a good idea to have a back up plan in case they start messing things up. Having to pay for help for something you already purchased is a bad sign.
     

    Texasjack

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    Bit Defender seems to work well, but it slows my pc considerably. Also, it wants to download updates every stinkin' day - and they are LARGE files.
     

    pronstar

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    windows defender does a pretty decent job for being the default program

    Been running Avast Free on wife's laptop...but some IT guys I know swear that Windows defender is all you need. It's constantly updated, and other AV programs will clash with it, slowing your system down.

    I think I'm gonna ditch the Avast and just run Windows Defender on it.
     

    TexasBrandon

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    Please for the love of god don't run Windows Defender as a AV.... Any sysadmin telling you that is sufficient needs to have their brain checked and certifications revoked. It's terrible and won't detect nearly as many threats as a paid solution will or something like AVG. I've been in the IT industry for a long time, been a route/switch engineer, VoIP engineer, and worked with servers here and there. All of the sysadmins I have ever worked with, all MCSE would laugh at Windows Defender as a solution.

    Windows Defender will disable itself once you get a third-party solution. The most it does is monitor the fact that you have an AV.
     

    bwalker

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    A lot of internet providers provide access to free AV software. Some of them are very good. Through my provider I use McAfee.
     

    F350-6

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    ... It's terrible and won't detect nearly as many threats as a paid solution will or something like AVG. ....

    I've seen several IT types mention AVG in passing, but no one seems to really promote it? Why is it always mentioned but never pushed by the IT crowd?
     

    TexasBrandon

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    It's a free solution and in turn tends to not have definition updates the millisecond everyone else gets them. That isn't necessarily bad, but most, including me, feel better having a paid AV because then you are supported when something goes awry.
     

    Gilgondorin

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    AVG is mentioned but never pushed because it's "Eh." It's obviously better than nothing, but there are usually always (sometimes much) better options out there.

    Look up "Best Antivirus [2017/2018/etc.]" each year and you'll generally see which software takes an early lead over the others in terms of what it can do. Because PC Mag has the irritating habit of listing between 3-5 different products as "Editor's choice" it's usually up to you to pick the one that is best suited for you -- read the reviews of the top picks to learn which ones might have a tendency to slow your computer down, which ones have a user-interface that might be too complicated for casual users, which ones have s***y tech support as in the OP's case, etc. etc.

    Tinfoil hats aside, because none of those categories apply to me personally, price is usually my deciding factor and in checking the article... And, as it turns out while drafting this reply I went and looked it up and found out that my original mention, Webroot, both made it to the top five, and is also the cheapest solution available: https://www.pcmag.com/article2/0,2817,2372364,00.asp

    It's up to y'all to pick whatever you want though. I'd also check to see if they have a satisfaction guarantee before you buy, especially for the ones that are getting up there in price.

    I will not personally use Windows Defender myself; somebody mentioned that it's possible to turn it off once you get your own paid-for AV software, which I concur with. IIRC, Windows Defender also usually ranks low in overall effectiveness vs. the other solutions and its only redeeming point IMO is that it's free, and again, anything is better than nothing. However, one thing that struck me as odd is that AVG did not even make the top 10 list for this year. I don't know what's up with that (seems like even the premium version did pretty rough last year), and it could be cause for concern.
     

    TexasBrandon

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    As long as you take the reviews with a grain of salt and ask people you know about the ones you saw, you should be okay. Most of those sites are paid to push products. It's one reason why I discovered Webroot after some massive research. Easy to use, everything is at your dashboard, and uses barely any RAM compared to the competition.
     

    F350-6

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    Kaspersky is a russian owned company and it's a worse resource hog that norton. It works because it slows your computer down so much nothing can get it, good or bad.
     
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