Was in Tyler last week with my wife and decided to go see a movie. I ordered the tickets online and when we got to the theater I saw a 30.06 and 30.07 posted on the entrance doors. I went to the ticket window and told the young boy if I could return my tickets and get my money back. I'm not sure he knew what the signs meant. He didn't know what to do so he called several numbers and then told me he could not refund tickets purchased online. I asked to talk with a manager and he said the manager was out of town for a week. I asked who can help me. He didn't know so he gave me a form to fill out and send to Chicago headquarters. When I got home I went to the Regal theater in Fort Worth and they refunded me except for $3.00 internet fee. BTW the theater in FW did not have 30.06 or 30.07 signs. I will not give my business to any business that will not allow CC.