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  • SURVIVOR619

    Well-Known
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    7   0   0
    Dec 31, 2017
    2,349
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    In soft market times, many insurers rely on mascots and comedy to lure new customers. Especially in our country where so many people are defined by their sports teams, these consumers become loyal to mascots.

    Perhaps the most ironic part is the service these customers get from songs of these social media forward, mascot-driven brands. Like their commercials, service is a joke.

    I have some skin in this game, having been employed by an insurer for the past 23 years. We have no mascots, have won awards for our customer service, are owned by our policyholders (i.e., not stock traded), and return dividends to the communities in which we work and live.

    Many insurers actions IMHO give plenty of valid reasons to support the industry's villainous rep. I'm proud that the organization I'm part of does not.
     

    Fishkiller

    TGT Addict
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    7   0   0
    Jul 22, 2019
    4,673
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    Frederickburg
    In soft market times, many insurers rely on mascots and comedy to lure new customers. Especially in our country where so many people are defined by their sports teams, these consumers become loyal to mascots.

    Perhaps the most ironic part is the service these customers get from songs of these social media forward, mascot-driven brands. Like their commercials, service is a joke.

    I have some skin in this game, having been employed by an insurer for the past 23 years. We have no mascots, have won awards for our customer service, are owned by our policyholders (i.e., not stock traded), and return dividends to the communities in which we work and live.

    Many insurers actions IMHO give plenty of valid reasons to support the industry's villainous rep. I'm proud that the organization I'm part of does not.
    Out of curiosity can you say which one you work for? I work in the property insurance world for 40+ years. The company (FM Global) was highly rated in the service area and claims.
     

    SURVIVOR619

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    Dec 31, 2017
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    Out of curiosity can you say which one you work for? I work in the property insurance world for 40+ years. The company (FM Global) was highly rated in the service area and claims.
    I shouldn't say so in this forum to avoid mixing my personal views with my employer's views. I can say at least that you and I didn't work at the same organization; my employer does not write any business in Texas. Took me 21 years to get into a remote work position (started here in Texas working from home office Nov. 2018). Fortunate to be able to celebrate my 23 anniversary on March 23, working from a home office in the BEST state of Texas as refugee from the People's Republik of Commiefornia. Cheers to you as another servant (positive; no sarcasm) of the P&C industry. I still see our collective role as vital to averting catastrophic losses to our society; my current role as a protector of our organization's integrity; guardian of our policyholders' trust (I lead our U.S. and Canadian Operational Audit teams).
     

    kbaxter60

    "Gig 'Em!"
    Rating - 0%
    0   0   0
    Jan 23, 2019
    10,037
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    Pipe Creek
    I like the one with the gecko taking the cookies to the neighbors. "My mum's secret recipe", he keeps saying, as the guy guesses ingredients. "You can tell me". Great line.
     

    wiredgeorge

    Older than I was yesterday!
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    0   0   0
    Dec 10, 2010
    1,812
    96
    Mico TX
    Best insurance commercial is the raccoon and wood chuck one. Can't remember which insurance company puts this on but the commercials are funny. Guess it is kind of sad for the insurance company that I can't associate the funny commercials with any brand...
     

    kbaxter60

    "Gig 'Em!"
    Rating - 0%
    0   0   0
    Jan 23, 2019
    10,037
    96
    Pipe Creek
    Best insurance commercial is the raccoon and wood chuck one. Can't remember which insurance company puts this on but the commercials are funny. Guess it is kind of sad for the insurance company that I can't associate the funny commercials with any brand...
    I believe those are GEICO, like the gecko ones. And they also do the Pinnochio line, some of which are hilarious (like the motivational speaker).
    Damn, I watch too much TV.
     

    mroper

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    3   0   0
    Jun 7, 2011
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    Katy, TX
    I always make the comment How the heck is this commercial going to make me want to buy their insurance. I honestly think there is some trade show award for the stupidest insurance commercial too.
     

    baboon

    TGT Addict
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    4   0   0
    May 6, 2008
    22,608
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    Out here by the lake!
    I always make the comment How the heck is this commercial going to make me want to buy their insurance. I honestly think there is some trade show award for the stupidest insurance commercial too.
    Years ago my agent put us on with progressive. When the bill came I told find something else or I would find another agent. My choice had more to do with progressives commercials having me look closer @ what they stood for.
     

    Renegade

    SuperOwner
    Rating - 100%
    1   0   0
    Mar 5, 2008
    11,761
    96
    Texas
    The Allstate + Dennis Haysbert commercial when he is watching sports with his friends is funny. Had a real life experience like that with a friend who was running commercials.
     

    single stack

    Well-Known
    Rating - 0%
    0   0   0
    Oct 27, 2011
    1,520
    96
    FL
    IMG_0512.JPG


    Can I get a quote on those paper products?
     

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