What a bunch of of old bitchy assholes. Most already said what I feel. It's a retail store that sells guns, not a gun store. Unlike buying a car, you're spending under a grand. Comparing the two buying experience and expecting the same level of salesmanship is naive. Honestly in today's world of reviews and YouTube videos, if you haven't researched a product to find out if it's any good, trigger pull weight etc, that's on you. Academy should be treated like gunbroker. I go in knowing what I want and fully educated. If you want the full buying experience, pay more at an lgs so he can hold your little hand and walk you through your purchase. Grow up and realize who you were dealing with and where you were at.
I also think a mirror would go a long way here.
nailed it. You have to look at the big picture. Some kid making $8 bucks and hour doesn't represent the company no matter what you might think. He doesn't care that you didn't buy there. He'll quit in another month anyway.
I go out of my way to buy gun stuff at Academy because I realize how fortunate we are to have them. In many places the only option is a not-so-friendly local gun store selling ammo at 3x the price of Academy. Don't count on online either as that can disappear in a heartbeat.