The only company I have had to contavt so far is Taurus. My front sight flew off my PT145 and when I called them they sent me a new one immediately. When it happened again a year later, I sent the whole slide to them and they reinstalled a new one. All of this at no charge. Easy folks to work with and a lifetime guarantee to rely on.
I would definitely say STI. After hearing Alan's experiences with them, as well as several other people in the past, the customer service is second to none and they really stand behind their product. Truly an excellent group to deal with.
As far as large companies, Sig Sauer. I love them so much I changed my screenname. lol
As far as large companies, Sig Sauer. I love them so much I changed my screenname. lol
Let's hear your thoughts on the best handgun comapany out there. I don't mean the best handgun, I'm talking about the company itself. What company makes a great product, backs that product (and the customer who purchases it), and will be there through the good times and the bad?
You really need to split the question by smaller/custom and production.
The first time it was only a couple of days for the parts. The repair job took about a week after they received my slide.DADOO: How long did it take to actually receive your parts from Taurus.