Customer Service Survey ---> how was your PRISON stay?

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  • Glockster69

    TGT Addict
    Rating - 100%
    7   0   0
    Jul 1, 2011
    Texas Department of Criminal Justice - Customer Service Survey

    1. Overall, I am satisfied with services I received from the Texas Department of Criminal Justice (TDCJ).
    2. The facility where I received the services was clean, orderly and easy to get around.
    6. When requesting information about services, I was given clear explanations about the services available.

    Not sure who the target audience is

    In all fairness, apparently it's a generic survey:
    As part of the state’s strategic planning process, agencies are required to conduct a customer satisfaction survey every two years.
    Last edited:


    Famous Among Dozens
    Lifetime Member
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    20   0   0
    May 31, 2012
    Wildcat Thicket, Texas
    I'd love to read some of the "Optional additional comments or suggestions".

    I'd be willing to bet that is where they're getting the real feedback rather than from the canned multiple choice questions.



    Been Called "Flash" Since I Was A Kid!
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    1   0   0
    Jul 11, 2009
    East Houston
    I worked inside the TDCJ REAL prisons....the "ID" Institutional Division units. Anyone who thinks that life in the lock up is a cakewalk, is a F ing fool! The survey is typical of TDCJ, however. They have their procedures and "customer" feedback is one of them.



    TGT Addict
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    7   0   0
    Jul 1, 2011
    I would imagine big expenses too. Some thing fishy money wise must be going on if private prisons are actually turning a profit.
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