I picked up a walther PK380 a couple months ago and soon started having trouble with the safety moving out of the fire position causing it to FTF, it didn't seem to have this problem using Winchester PDX for some reason but it would happen 1-2 times per mag with WWB. Needless to say I didn't trust it for SD. I planned to send it in for repairs but the shipping label they sent had my name misspelled (first and last) so i didn't want to take a chance of some kind of mix up. I was planning to call them again for a new shipping label but got busy with other things, threw the gun in the cabinet and forgot about it. The safety "tabs" or whatever they would be called are held on by a single flat tip screw so i figured i would just order the part and replace them myself. So after about 5 minutes on hold i got somebody and explained the part i needed, a few moments of silence then i was aked for my shipping info. He then told me the part was not in stock at this time so it may take a few weeks to arrive. I asked the cost thinking $10 bucks would be reasonable but knowing i was probably gonna get reemed alittle. FREE, no shipping, no nothin. What a deal. Not happy with having the problem to start with and the shipping mix up but this went pretty well.