After nearly 20 years my old Hornaday Pro-Jector press needs to go back to the factory. Started having indexing issue over the past few months; adjusted this screw, that pawl, this cam toggle, ect…. and the indexing would not stay tuned or dialed in. This press has loaded thousands upon thousands of rounds. I have owned RCBS and Lee presses as well and this Hornaday has given the best service of all of them. This is the 1st time that I have had anything other than minor normal wear issues. I’ve loaded ammo on the early Dillon’s and still the Hornaday press gave less trouble than the Dillon’s. Just an outstanding product IMO! Called Hornaday this morning and spoke to their senior press tech, after about 30 minutes on the phone trying various adjustments he finally said, “Send it to me.” He stated it sound like there were a number of worn parts and the combination of all the wear was why the problem could not be adjusted out. He explained they would repair, replace and update any parts free of charge other than shipping the press to them. Outstanding customer service from everyone I spoke with there; friendly, knowledgeable and prompt service. I just wanted to share this so those thinking about getting into re-loading can see that Hornaday makes a product that last and their warranty and customer service is Top Shelf!!!!