In 2014 I was arrested for reckless driving and had my CHL revoked. Got a letter stating to surrender my CHL and I was ineligible for 5 years. Fast forward to this week. Since its been over 5 years I went and took the LTC class and when applying got a warning on the application screen that I was indefinitely ineligible for application approval. I called the DPS number and the lady asked for my lic# and verified it was revoked in 2014. Said I needed to write a letter requesting to be eligible again. Then she told me to hold, cause she was going to open a case to escalate the issue so I wouldn't have to wait. A bit later I get a call back from someone and she asks the issue and I told her. This lady states I'm ineligible for 7 years since I had a CHL and it was revoked. I told her that the letter I received said it was to be surrendered and I was only ineligible for 5 years, but she said the letter never said that and its 7 years. Is anyone familiar with this situation?