My email to the DPS

ErnieNWillis

New Member
May 28, 2009
18
1
Rene,
I am writing to inquire about my CHL application. I am curious as to when
I might receive a notification of license issued. According to my records,
the DPS received my packet and payment on 3/9/09. My status changed
to “Processing Application” on 4/14/09. Please know that I understand that
your agency in inundated with applicants and delays are to be expected.
Does the 60 days start when the DPS receives the packet or when the
Pin # is issued? Any information that you can provide will be greatly
appreciated.



Respectfully,
ErnieNWillis

I hope this email was polite enough and might possibly get my license to my mailbox sooner, but I doubt it. Anyone else get a faster response by emailing the DPS?
 

TxEMTP69

TGT Addict
TGT Supporter
Feb 17, 2009
2,510
36
Rockport
Sounds polite enough, not sure if it will speed anything up, but polite yes.

Edit: I emailed earlier today trying to get a PIN and this is the reply from them

"Your application has not been entered into the system. It is likely going though the processes required before entry. When a completed application is entered you will be sent a confirmation letter with your PIN number."

Was a quick reply so hopefully I will be in the system soon ....
 

txinvestigator

TGT Addict
May 28, 2008
14,119
113
Ft Worth, TX
Rene,
I am writing to inquire about my CHL application. I am curious as to when
I might receive a notification of license issued. According to my records,
the DPS received my packet and payment on 3/9/09. My status changed
to “Processing Application” on 4/14/09. Please know that I understand that
your agency in inundated with applicants and delays are to be expected.
Does the 60 days start when the DPS receives the packet or when the
Pin # is issued? Any information that you can provide will be greatly
appreciated.



Respectfully,
ErnieNWillis

I hope this email was polite enough and might possibly get my license to my mailbox sooner, but I doubt it. Anyone else get a faster response by emailing the DPS?
DPS has 90 days, not 60, from the date the receive a completed application to either issue, deny or tell you they need more time.

That said, your letter was very respectful, hope you get issued soon.
 

Shorts

TGT Addict
TGT Supporter
Mar 28, 2008
4,594
38
Texas
Ah, Rene huh?

Hopefully your email correspondence with him is better than mine:

My email to DPS
We just moved and I need to change my home address on my CHL packet. (I will change my Driver's License online immediately after I send this email to you).

What do I need to do in order to complete this process? My CHL packet is currently in the "Processing Application" phase.

Thank you,


Name
DL# xxxx
SSN: xxxxx
Birthdate: xxxxx



Reply from Rene:
Your PIN # is xxxx



:rolleyes:






Anyhow, no thanks to Rene, I got the matter resolved a week later by calling and speaking to Felicia.
 
Top Bottom