My email to the DPS

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  • ErnieNWillis

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    May 28, 2009
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    Rene,
    I am writing to inquire about my CHL application. I am curious as to when
    I might receive a notification of license issued. According to my records,
    the DPS received my packet and payment on 3/9/09. My status changed
    to “Processing Application” on 4/14/09. Please know that I understand that
    your agency in inundated with applicants and delays are to be expected.
    Does the 60 days start when the DPS receives the packet or when the
    Pin # is issued? Any information that you can provide will be greatly
    appreciated.



    Respectfully,
    ErnieNWillis

    I hope this email was polite enough and might possibly get my license to my mailbox sooner, but I doubt it. Anyone else get a faster response by emailing the DPS?
     

    TxEMTP69

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    Feb 17, 2009
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    Rockport
    Sounds polite enough, not sure if it will speed anything up, but polite yes.

    Edit: I emailed earlier today trying to get a PIN and this is the reply from them

    "Your application has not been entered into the system. It is likely going though the processes required before entry. When a completed application is entered you will be sent a confirmation letter with your PIN number."

    Was a quick reply so hopefully I will be in the system soon ....
     

    txinvestigator

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    May 28, 2008
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    Ft Worth, TX
    Rene,
    I am writing to inquire about my CHL application. I am curious as to when
    I might receive a notification of license issued. According to my records,
    the DPS received my packet and payment on 3/9/09. My status changed
    to “Processing Application” on 4/14/09. Please know that I understand that
    your agency in inundated with applicants and delays are to be expected.
    Does the 60 days start when the DPS receives the packet or when the
    Pin # is issued? Any information that you can provide will be greatly
    appreciated.



    Respectfully,
    ErnieNWillis

    I hope this email was polite enough and might possibly get my license to my mailbox sooner, but I doubt it. Anyone else get a faster response by emailing the DPS?

    DPS has 90 days, not 60, from the date the receive a completed application to either issue, deny or tell you they need more time.

    That said, your letter was very respectful, hope you get issued soon.
     

    GM.Chief

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    Mar 16, 2009
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    That's DCortez...rubbin' that salt in the wound...lol
     

    Shorts

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    Mar 28, 2008
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    Ah, Rene huh?

    Hopefully your email correspondence with him is better than mine:

    My email to DPS
    We just moved and I need to change my home address on my CHL packet. (I will change my Driver's License online immediately after I send this email to you).

    What do I need to do in order to complete this process? My CHL packet is currently in the "Processing Application" phase.

    Thank you,


    Name
    DL# xxxx
    SSN: xxxxx
    Birthdate: xxxxx




    Reply from Rene:
    Your PIN # is xxxx




    :rolleyes:






    Anyhow, no thanks to Rene, I got the matter resolved a week later by calling and speaking to Felicia.
     
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