Ruger Firearms are good peeps!

deemus

my mama says I'm special
Lifetime Member
Feb 1, 2010
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DFW
I bought some stuff from an old guy a while back, and in the bottom of a box was a Ruger 44 mag Superblackhawk. I was superblackhawk excited, until I picked the thing up. The cylinder was blown half off. I contacted them and Ruger said they might be able to offer me a discounted rate on a new one if it could not be repaired.

Just got a call from them. They are giving me a free replacement! Yahootie! Now THAT is good customer service!
 
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deemus

my mama says I'm special
Lifetime Member
Feb 1, 2010
9,549
113
DFW
Makes me feel good to have a bunch of Ruger guns in my stable. You know they will take good care of you.
 

robertc1024

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Jan 22, 2013
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San Marcos
Good deal. I've been wanting a relatively inexpensive 20 gauge o/u. Since Ruger just came out with their Red Labels again, and hearing stories like that just tipped the balance.
 

Brains

IQ: 47
Apr 9, 2013
4,658
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Cypress
I've heard similar reports, a buddy sent back a used .357 something he got in a trade. The cylinder was way loose and in no condition to be fired. Back to Ruger it went, what came back was a brand new copy.
 
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