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Surge protector warranty

Discussion in 'Electronics & Video Games' started by tsugsr, Jul 8, 2018.

  1. tsugsr

    tsugsr Member

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    Anyone ever filed a warranty claim for a surge protector?

    My 4K Samsung was hit by a surge or something and is no longer working.

    It was plugged into a cyberpower battery backup and surge UPC and still was fried, along with my modem.

    Haven’t tested every thing else plugged in to the UPC completely yet but tv and modem seem to be only things out of many effected.

    Tv was less than 2 years old, no extended or outside warranty, trying to figure out my options...had to go back to 1080P and it SUCKs!!! Real world problem....I know lol


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  2. Ole Cowboy

    Ole Cowboy TGT Addict

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    Hard to prove I would think...
     
  3. Brains

    Brains TGT Addict

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    Good luck with getting them to cover it. Some offer guarantees but with pretty tough requirements to get a claim paid.

    From an electrical standpoint it's no surprise your TV got fried. First, it's a Samsung - they like to throw power supplies on their own with no help. Thankfully replacements are pretty readily available. Second, a simple UPS with Surge Protection offers no more real world protection than your $4 power strip, because unless the UPS is providing power, the only "protection" is a simple MOV (Metal Oxide Varistor). Power passes straight from the mains to the load, with only a MOV to shunt any significant over-voltage spikes to ground. A MOV can clamp small short duration spikes, but that's about it. The only true protection comes in the form of something a home user would likely never spend the money on - a full online double conversion UPS. These style UPS's keep the load (your TV) completely isolated from the mains (grid power) at all times. AC power comes in from the wall, gets filtered and converted to DC, and feeds the batteries via the charging system. Battery (and obviously battery charger) power is then used to power the inverter to generate the 120V 60Hz AC your load needs. So no matter what power comes in, you will always see clean power come out.
     
    Southpaw and majormadmax like this.
  4. Ole Cowboy

    Ole Cowboy TGT Addict

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    I have always run dual SP's, I plug one into another and I have never lost anything to a surge or strike.
     
  5. sucker76

    sucker76 Don't let the username fool you

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    I'll have to do some digging but I think daisy chaining surge protectors is a bad idea. I remember something about they nullify each other.
     
  6. Ole Cowboy

    Ole Cowboy TGT Addict

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    I have heard that and I several practicing electrical engineers they both concurred on this:

    A surge protector and most common has outlets, yes you can double your 'fire wall' if you plug another into it...BUT, plugging one into the other and then using all the available outlets on both is not a good idea, ONLY use the outlets available at the end of the daisy chain.

    My dad was also an EE what he did was to use a variable transformer between the main line coming into the panel then he dialed in his voltage typically 120 volts. What the transformer did was to UP the voltage if it was less than the dial in and reduce the surges if it was more. Now I am not an EE, but I am and engineer. I can tell you that transformer dad had to be moved around with a 2 wheeler, gawd it was heavy and fairly big.

    I am not much of an electric guy, I can't taste it or see it but can feel it and its not a good feel but run those electrons into a computer and I can make them do my bidding!!!
     

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