What does this mean?

Oct 8, 2008
160
16
Houston, TX
I logged in to check my status and this is what I see....

The data you have submitted indicates you may not be eligible for this service. Please verify the data submitted is correct. If you still cannot proceed, please contact DPS at 1-800-224-5744 or email chl@txdps.state.tx.us for more information.

What the hell does this mean? Am I denied? I don't have a felony!!!! I dont have a class a or class b misdemeanor. I pay my taxes and I do not owe nothing to nobody!!!! Why did I get this on my status? and what does it mean?
 

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