Why I will never go to A&R Gun Range in League City again

Discussion in 'Houston' started by Innocent-Bystander, Oct 3, 2009.

  1. Innocent-Bystander

    Innocent-Bystander New Member

    Jan 21, 2009
    I know this is long, but you should know what the management is like before you go out there.
    This happened a while ago, but as I have heard from others in the area, the actions have not changed.
    I wrote this as an email right after it happened to send to every shooter I knew and I'm glad I kept it.

    Sunday 09 Oct. 2005, my brother and I took my 9 y/o son to the
    A&R Gun Range in League City, for his first gun range visit. Knowing
    the way those people are, I was prepared for the cease fire evolutions by
    pulling my chair off into the grass. A gentleman of about 50 y/o, had stepped off but left his target on the table.
    Stepping onto the concrete pad, he snatched his target and
    was off in half of the time it took me to write this. The young woman
    immediately over the speaker system shouted at him to get off the
    concrete after he was already off and, she continued to berate him.
    I found this conduct very discomforting, as my son was quite
    troubled by this as she was screaming and berating over the speaker system.

    To be clear, I understand their rules and the need for them to
    enforce them (even though I think these are excessive and zealous), but there
    are two ways to do everything. I walked up to this woman and simply asked her her name.
    She yelled it at me and said that if I had a problem, I
    could talk to the owner, "Thats my mother." I immediately though,
    "Well, this is a waste of time" and turned to go into the building to
    use the restroom. "YOUR NOT AUTHORIZED TO GO INTO THAT CLASSROOM!" she screamed at me
    (as the classroom for concealed carry is in the back of that building, the restroom is in the front).
    Her mother intercepted me and wanted to know the problem. I tried to explain that I thought it very
    unprofessional for her to talk to a customer that way. At no time was I ever given a chance to finish
    one sentience. If the daughter wasn't screaming at me and trying to justify her actions, her mother
    was interrupting me with the line of thought, "Extremism in regards of safety is no vice." The father
    comes out of the building and asked me what was going on. Again, in a calm voice, I start trying to explain
    what was going on. Seeing that these people were not in control of their emotions, I made a point to
    keep my voice calm. I made sure I was not raising my voice.

    The father, Al Trug, did not wait for me to get out one sentence
    (while in the background his daughter was yelling "HE WAS GOING INTO THE CLASSROOM!") before interrupting
    me and telling me I wasn't authorized to do this or that. At this point I decided to finish sighting in my rifle,
    knock the dust from my shoes and never return.

    After I finished firing my three shots, I put the rifle down and
    heard behind me, "Are you calmed down enough now to talk about it?"
    Turning and seeing the owner waiting for me, I thought this was strange as I had never lost my temper or
    raised my voice, but figured that he wanted to pour oil on the water in the spirit of customer service.
    I left my rifle on the table and walked up to him and said that I would be happy to talk to him and thought
    that maybe I would return. "DON'T YOU YELL AT ME." he screamed. Confused I expressed my apologies and
    removed my hearing protection. I started to say that I wanted to
    work this out. Again not being able to finish a sentence before being interrupted again,
    My brother and I both found this strange as I at least seven feet from him. And after thinking about his later conduct in the office,
    I understood that what he was doing is setting up his alibi. As a CCL instructor, he
    knows that by saying these things, he could repeat them in court to set
    the stage of him being the innocent party. There is nothing farther
    from the truth.

    At the moment I thought he had come to me to try to make things
    better between us as I had been in his office a week before to find out
    about a Concealed Carry Class for myself and four others. After thinking
    about it, he didn't come down there to keep a long term customer happy,
    but searching for the moral high ground to justify his conduct.

    After ignoring his rude outburst, I tried to explain that I had been coming
    here for 20 years-"I don't care how long you've been coming here!"-and
    in the past five years I've brought about 25 people there with me. And
    I was going to bring five more people for his class-"I don't need your
    money, you know how much money I have?!" I'd had enough and said that he lost any business of mine for the rest of my life, where he informed
    me that I wasn't ever welcomed back.

    My brother (quite angry at this point) pushed over one of their rusted
    dilapidated folding chairs to get his things and the owner YELLED at him
    not to break his chairs. Again, not reacting to the facts of the
    situation, but maneuvering his story in order to justify his near future
    actions. Not only did we pack up to leave, but three other
    shooters as well. As the whole crowd of us were walking out, the owner
    was positioned next to the walk way with a shoulder holster on, with his
    hands in the ready to pull his Glock out. His hand was inches from the
    pistol and he was in a combative stance.

    I found this disturbing as I had my 9 y/o son with me, who was
    on his first rifle range experience.

    We were all informed that we were not ever to return. One thing we did
    agree with him over.

    In the parking lot, I told the other shooters that there was a private
    range down Nasa Pkwy called PSC that cost $150 a year and you get the combination to the gate.
    All of them expressed their support for that idea.

    In the time that I have been patronizing this establishment, I have
    observed the management many times treat other people in just the same
    manor. I made every effort to speak calmly and resolve the issue. That
    was wasted effort.
    This all started by me just asking the girl her name and nothing else.
    It all escalated because they know they can throw their weight around
    and the owner then just needed a moral justification to ban us all from
    the property. I will NEVER cast my shadow there again as long as Al
    Trug, or any relative of his is in ownership of that range.

    To surmise what happened, I never raised my voice, I never had an
    opportunity to finish one sentence and I never forwarded any aggressive
    or angry behavior. Al Trug knows what lies to say to cast himself as
    the aggrieved party and justify his actions. When I made a complaint
    with the League City Police Department, they informed me that yes they
    are quite aware of this man and his antics and though he came up to the
    edge of breaking the law, he didn't pass that line.

  2. M. Sage

    M. Sage TGT Addict

    Jan 21, 2009
    San Antonio
    I'm glad he drove you away and into the open arms of PSC - that place is cool.
  3. Roscoe

    Roscoe Active Member

    Apr 27, 2009
    Doesn't sound like the kind of place I'd care to spend my money at.
  4. endersgame

    endersgame New Member

    Aug 3, 2009
    I used to go there on my lunch hour since it was close to work. I ignored the yelling that goes on there for a while but finally got sick of it and joined PSC. I first started going to that range when it was called the Clear Creek Gun Range back in 1980. It used to be a great place to shoot.
  5. dbgun

    dbgun TGT Addict

    Mar 17, 2008
    Houston, TX.
    +1...I go to Baily's Rifle Range. Very nice place.
  6. SC-Texas

    SC-Texas Moderator Moderator

    Feb 7, 2009
    Houston, TX
    Skip Baileys.

    Clear Creek Gun Range or whatever it is now is run by some nutjobs.

    Join PSC.
  7. tedwitt

    tedwitt New Member

    Apr 26, 2009
    Magnolia, Texas
    Gun Range

    Couldn't you report these people to the BBB?
  8. Jeff B

    Jeff B Active Member

    May 28, 2008
    Flower Mound, TX
    Shoot, I read this, and re-read it... I thought for a minute you had been teleported up to Flower Mound (DFW) and were shooing at on of our "finer" shooting establishments. ;)

    DFW guys will know where I mean...

    Jeff B.
  9. Big country

    Big country TGT Addict

    Mar 6, 2009
    Cedar Park,TX
    Sounds like he was planning on doing some target practice of his own. Scary stuff. It's stuff like that that gives shooters a bad name. Glad there is another place for you to shoot.
  10. smschulz

    smschulz Paid for CUT TGT Supporter

    Apr 13, 2008
    Houston, Texas
    Sad commentary.
    I couldn't have a worse story for customer relations provided that is went exactaly as you discribed.

    My only questions is that you only just now figured it out (not the place to be) after going there for 20 years?


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