Four months ago my gf was in a traffic accident at the fault of another driver. The other drivers insurance agreed to pay for damages to her car and we took it to a shop of thier choosing. The shop said insurance would pay them directly and we would have nothing to do with any payment. The insurance company said the same. Car was fixed, released to us and no more dealing with either the insurance company or the shop that performed repairs. A month ago we recieved a check from the insurance company. We called and asked if we were supposed to pay the shop with it and were told no. So we cash it. Yesterday the shop called and said they never recieved payment and said we needed to pay. We then called the insurance company and they said they made an error by sending us the check and telling us its not for the shop. So i need to know if I should pay it or let them figure it out.
I have in emails from the both the insurance saying they pay the shop directly and the shop stating the same. And another email saying the insurance company made the error.
Anyine experienced any thing like this?
Thank you
I have in emails from the both the insurance saying they pay the shop directly and the shop stating the same. And another email saying the insurance company made the error.
Anyine experienced any thing like this?
Thank you