Okay so here's the deal. Broke down and purchased new Vizio 47" flat screen, 1080p, 120hz refresh time. We had Direct TV standard service and by using the Wide Screen feature on TV Remote some shows filled complete screen width and height and other filled complete width but had black areas above and below. Picture quality wasn't that great so I upgrade to HD Service today. Picture quality is great now but picture size is weird. Some shows, that according to the Guide, are HD fill complete screen. Others that say HD have a black area on width but height is full. Some commercials have black on all sides. Does anyone know IF THIS IS NORMAL? Also, if I hit the Format button on Direct TV remote it says HDMI 480P Resolution + Crop. Just not sure if everything is set correctly on the Direct TV remote or maybe my new TV remote. I'm thinking the 480P + Crop Setting might be an issue but don't know how to change. I purchased 1080P TV over the cheaper 720P but only receiving 480P......what the heck gives. Any help would be appreciated.