Been to places like that.They have a tendency to talk among themselves about completely stupid topics and ignore customers in the store. Went in to buy powder, walked by the counter where they were experts in telling how you "can't hit anything with a snubnose," said hi, they looked at me as though I should not interrupt their conversation.
So I left, went to Bullet Trap just down the road and bought powder there. Not spending money in a store that won't acknowledge that I'm there.
Management should always be informed of poor service in their stores!
I always drive from the west side of the metromess to buy my supplies there, they always have what I need. While you're there, always check out their used guns inventory, once in a while a unicorn will show up, at a reasonable price.