I placed 3 orders over 3 weeks ago for some tactical pants, thigh holster and a chest rig. I have yet to get any shipping info and I tried calling the company. the only option is to leave a voice mail. well I have left the voice mail with correct contact info and still they have yet to call me back. I also have talked to their reps on their online chat. They could not give me an answer as to what is going on with the orders. They just said we will email you when we find something out. After about the 4th chat session I said I want my orders canceled and a refund. Never happened. Still no email. I did a BBB search and apperantly I am not the only one who has this issue. I found countless complaints on google about this company too. So for the prevention of stress I urge you to not use the company opsgear.com.