Okay, we went from Dell to HP some time ago. Short story, 1/3 of our computers fell apart, HP couldn't find a problem (wouldn't load games to test graphics), we said screw it and decided to give Dell another shot. PC's ordered 10/26 ... ship date 11/10. I thought WTFudge. Wife says keep your shoes on, it will go fast. Today's email ... ship date changed to 11/17. This sucks... The email has an option to cancel the order. I'm thinking about it but don't want to go back to HP.