Probably not any more than other generations. You get what you are willing to accept. I see older people complain about the work ethic of younger people and I see younger people complain about the work ethic of older people. Both are usually valid complaints. That being said, you get what you pay for. if you are paying the same amount as you were 5-10 years ago, and the dollar is less valuable than it was 5-10 years ago, then expect to attract lower quality employees and have trouble retaining those who are better who quickly move on to something paying better.
I have my doubts about that.
Nothing magical happens that makes someone born in one year or another act differently. Peoples work ethic is based on how they are raised at home, and what their work environment is like. If you hire someone who is lazy, chances are you wouldn’t want to hire their parents either. On any given day I can go to whataburger and chick fil a and have completely different experiences, despite the fact that they are both in the same industry and hiring from the same candidate pool. It has also been this way for as long as I’ve eaten at both restaurants.
Culture. If you believe the culture hasn't changed through the generations, I have a bridge in Baltimore I'd like to sell you.
It has changed, but it is always changing. To some degree, that just means employers need to adapt. If you fail to adapt, then you get the results you deserve. As I pointed out, there are competitors in the same industry that provide a much better customer service experience with the same age group. Would you tell a parent today that they shouldn’t raise their kids properly just because of the year they were born? How old are the parents who decided spanking was bad and everyone should get a trophy?
Call it whatever you want, this is the 'me' generation. You may not see it on a level I do, but much of the younger generation has been dumbed down and dependent on others. It's not that I blame them, certainly parents and federal, state and local policies have much to do with it as well. Taking responsibility for one's self is a foreign concept to them. You can't take away nearly two years of developmental learning from young minds and expect anything good can come of it. That and mix in DEI that has infiltrated much of our learning institutes and you start getting a society of victims that are all too happy to voice their victimhood.
You are overlooking something extremely significant.
The “me generation” is a product of their parents who taught them to be that way. DEI is also not a product of Gen z. It’s a product of boomers and Gen x. What excuse should I make for people who are older who are completely worthless?
What is the different home environment? Two parents working vs 1? Divorce rates? Technology?
maybe that’s due to a recruiting issue more than anything?
Never said who invented DEI, but when you are talking your general fast food worker, you are talking generation z and sadly many millennials. While you could say DEI started with the Civil Rights movement, the inclusivity part of it today has gotten to ridiculous terms. It's created a generation of victims. The more one can claim victimhood, the more inclusive they become, therefore more deserving. The more deserving you believe you are, the less agreeable you become, and DEI of today encourages that.
The Chic Fil A here where I live, is usually so backed up that you could not get into the parking lot to walk inside.I go on Sunday because the lines are much shorter.
Actually I don't like drive through anything, so I just do inside. The lines are much shorter, the people at the counter are friendly, and the food comes to my table quickly.
As to Whataburger, my daughter's boyfriend is a life long Texan and says that since they were bought out the quality of the food is not nearly as good as it used to be. I've only eaten there a couple of times, so at the risk of being asked to leave the state I'll just say that I don't think that their burgers are anything special.
i agree, but I would say that the company’s that focus on that are probably usually not hiring the best candidates for the job. Thats a problem with their hiring strategy, not the candidate pool. Get rid of those policies and focus on hiring and retaining the best people for the job and things will improve.
