Well I finally emailed them and they want me to UPS the whole box to them. Here is the reply:
Now if I can just find the time to go to the UPS store.
Hello,
We apologize for the problem you encountered while using our ammunition. This is not typical of our quality standards, and we do appreciate you letting us know about your experience.
To better assist you we would appreciate the ammunition in question be sent to us for further examination. Upon receiving your ammo we in return will reimburse you for your ammunition and your shipping charges.
Please ship via UPS to;
FCC
PRODUCT SERVICES
900 EHLEN DR.
ANOKA, MN 55303
Please package the ammunition into 1 box and package tightly so the contents do not shift. Please write ORM-D on two sides of the box so UPS is aware it is Other Regulated Materials class (D).
Once again we apologize for the problem you encountered.
Thank you,
Federal Cartridge
Now if I can just find the time to go to the UPS store.