ROGER4314
Been Called "Flash" Since I Was A Kid!
My friend Bonnie broke her leg so I went to get her, brought her to my place and I've been feeding and transporting her to the doctor for several weeks.
She was having trouble with her cell phone and mine was over 5 years old so we decided to get our plans and phones fixed.
We went to the AT&T store in Baytown and waited for 1 1/2 hours to get some help. When the guy arrived, I had to pee and told him so. He refused to allow me to use the facilities. Even though the company name has changed several times, I've had the same service since 1999 and was not a new customer.
I was HOT and since I'm a very confrontational person anyway, I cut loose.
When an old man needs to pee, he needs to pee RIGHT NOW!
I ran down the block to a gas station, took care of business and returned while Bonnie was still talking about her phone. I gave the guy a message for the bosses and he assured me that he would pass it along. It was ugly.
I got a new phone and we finally left almost two hours later. When I got home, I put a call in to the Baytown Health Department and I'll file a complaint on AT&T for not having bathroom facilities or services for the disabled.
You may ask......Will it help to file a complaint?
In 2008, the company that I worked for hired many part time production people and many of those were Ex Offenders. It was large company with a rough bunch working there!
Some dipstick took a magic marker to the bathroom stall walls and defaced them. Their response was to put a giant hasp and padlock on the washroom door and forced the men to piss out the shipping dock door for two friggin' months! It smelled like a giant Kitty Litter box out there!
I asked the bosses to remove the lock but they refused.
I DEMANDED that they remove the lock and they threatened to fire me for speaking out.
I responded with a promise that I would file a complaint with the city Health Department and they brushed me off, again. My complaint was filed that same day and I signed my name to it.......it was not anonymous!
The Mayor of Pasadena handled my complaint personally. He sent investigators out within 48 hours, the company was fined and the lock was removed! The story appeared in the local newspaper.
Why post this?
We have arrived at the point where even the most basic courtesies are denied to customers. As citizens, we are treated like cattle. Speak up! Act Up! Don't put up with it! I may nail them for the Health Department violation or I may fail. I will find SOME way to make them unhappy and at least, I'll fight!
Flash
She was having trouble with her cell phone and mine was over 5 years old so we decided to get our plans and phones fixed.
We went to the AT&T store in Baytown and waited for 1 1/2 hours to get some help. When the guy arrived, I had to pee and told him so. He refused to allow me to use the facilities. Even though the company name has changed several times, I've had the same service since 1999 and was not a new customer.
I was HOT and since I'm a very confrontational person anyway, I cut loose.
When an old man needs to pee, he needs to pee RIGHT NOW!
I ran down the block to a gas station, took care of business and returned while Bonnie was still talking about her phone. I gave the guy a message for the bosses and he assured me that he would pass it along. It was ugly.
I got a new phone and we finally left almost two hours later. When I got home, I put a call in to the Baytown Health Department and I'll file a complaint on AT&T for not having bathroom facilities or services for the disabled.
You may ask......Will it help to file a complaint?
In 2008, the company that I worked for hired many part time production people and many of those were Ex Offenders. It was large company with a rough bunch working there!
Some dipstick took a magic marker to the bathroom stall walls and defaced them. Their response was to put a giant hasp and padlock on the washroom door and forced the men to piss out the shipping dock door for two friggin' months! It smelled like a giant Kitty Litter box out there!
I asked the bosses to remove the lock but they refused.
I DEMANDED that they remove the lock and they threatened to fire me for speaking out.
I responded with a promise that I would file a complaint with the city Health Department and they brushed me off, again. My complaint was filed that same day and I signed my name to it.......it was not anonymous!
The Mayor of Pasadena handled my complaint personally. He sent investigators out within 48 hours, the company was fined and the lock was removed! The story appeared in the local newspaper.
Why post this?
We have arrived at the point where even the most basic courtesies are denied to customers. As citizens, we are treated like cattle. Speak up! Act Up! Don't put up with it! I may nail them for the Health Department violation or I may fail. I will find SOME way to make them unhappy and at least, I'll fight!
Flash
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