No, a customers. I used to keep detailed notes, but that was difficult and i couldn't observe and investigate every single malfunction to determine what was or wasn't user induced.Do you, or others that talk about their QC have any real data showing what percentage of their pistols come back for repair? What about the same data from other manufacturers? Was that pistol yours?
However, i do remember some trends from 5 years of taking notes, for handguns. Glocks led the list in user induced malfunctions (lubrication and limp wristing). 1911's in general led the list in actual malfunctions. Kimbers were close to 50% of that group. Rugers (of all types) were a distant second in actual malfunctions, and led the list for parts breakages.
Short of a gun blowing up, that kimber was the single worst gun ive ever seen. No i didn't own that gun.