zincwarrior
TGT Addict
I was just about to say that...
This ain't no mom and pop shop... They're not going to disappear over a little snafu. They'll find a way to make it through a little bit of bad PR and get even bigger. Watch, in 20 years they'll be writing books on how UA "triumphed" over the "worst" customer service incident ever...
They may however find their entry into the Chinese market bumpier than anticipated.